Ursula D. Auger
Ursula has been a legal assistant and paralegal since 2009. She assists clients with estate planning, estate and trust administration, Florida administration and Medicaid planning. Not only do clients enjoy working with Ursula because of her legal experience, but also because of her positive attitude and patience. Ursula lives in Grand Ledge with her husband, two children, and their dog Tank. They spend their spare time traveling and attending her children’s high school soccer games.
Penny S. Buckles
Penny, BLLH’s billing coordinator, transitioned into this role after years of helping families with long-term care planning, estate and trust administration and matters involving probate court. As a former paralegal, Penny’s extensive experience helps her in having a sound understanding of the types of work reflected on the billing and the best way to communicate that to clients. She brings the same attention to detail and focus to our billing as she did her client file work. Outside of work, Penny lives in Jackson with her husband and daughter, and you will likely find her volunteering with her daughter's dance company and working backstage at performances.
Trisha began working as a legal assistant in 2015, changing gears after working in the childcare industry for many years. Bringing a unique perspective to the team, Trisha's background includes office management, scheduling, and hands-on caregiving. Her wide range of experiences, along with her amazing multi-tasking skills, have made Trisha an invaluable addition to the team. Trisha lives in Lansing, with her two dogs.
Christine M. Kloack
Christine M. Kloack has experience in probate matters, estate planning, trust administration, guardianships, conservatorships, and office management. A summa cum laude graduate of the Baker College Paralegal Program, she serves on the program’s Paralegal Advisory Board, and has spoken to students about her experiences in this field. Her Probate, Wills and Trusts class at Baker College led to an internship with the Jackson County Probate Court, and started her on a career path where she feels that she is helping to make a difference in people’s lives when they may be struggling with how to help an elderly family member or the death of a loved one. Christine has a compassionate, positive, engaging approach to client concerns. During her free time she enjoys spending time with her family.
Kathie has been a legal assistant and paralegal for Nancy Little and Micki Pasteur since January 2001. She has a wealth of knowledge in the areas of estate planning and estate and trust administration. Her years of experience, ability to problem solve, and leadership skills make her an important asset to the firm and our clients. Kathie lives in Owosso and enjoys traveling and spending time with her daughter Melanie and granddaughter Hannah.
Heidi L. Pierce
Heidi is a 2015 graduate of Baker College, where she received her Associates of Business - Paralegal. Heidi has accumulated many years of office administration and customer service experience and upon introduction to the field, quickly realized that elder law would be a great fit for her patient and compassionate personality. Heidi was excited to complete the final requirements of her degree as an intern for Attorney Rosemary Howley Buhl and was a perfect fit to join the team. Heidi lives in Perry, with her son and two rescue cats.
Jenny S. Reeves
Jenny has been a paralegal in elder law, Medicaid planning, and estate planning since September 1999. With an extraordinary working knowledge of Medicaid policy and the application process, Jenny’s experience, thoroughness and caring nature, serve her well as she advocates on behalf of clients. Her friendly personality and humor help put our clients at ease as they navigate the often stressful long-term care process. In her free time, Jenny enjoys spending time out-of-doors, photography, and playing autoharp in a band that performs at local nursing homes. Jenny currently lives in Portland near her two adult children.
Miguel has over 30 years of experience in a myriad of service positions. He has a degree from Spring Arbor College in Business Management; and, a degree from Lansing Community College where he majored in Vocal Music. Miguel enjoys working with people and brings humor and a positive attitude to the day. He is always ready with a smile or a kind word for clients and fellow team members. Miguel lives in Lansing with his wife, two children, three cats, and one dog. In his free time, he enjoys singing, spending time with his family, playing video games, and cooking.
Nadia is currently a law student at Michigan State University College of Law and will graduate in the spring of 2018. She also holds a Master’s Degree in special education and is a certified special education teacher. Nadia has seventeen years of experience in classroom instruction, special education planning, and resource management. Nadia lives in Ypsilanti and enjoys spending her free time with family and friends.